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Gadsden State Community College

eLearning

Technical Support Information

Forgotten password? You may reset your password here.

For questions regarding course content, please contact the instructor who is listed in the schedule of classes.
    
Below is a list of technology products commonly used by instructors at Gadsden State. Some products provide their own technical support services which may offer extended service hours. Please refer to the chart below for a description of the products and the technical support available.

 

Technology

Description

Technical Support

Blackboard

Learning Management
System

Contact the eLearning Office 256.549.8403 or 256.439.6833
elearn@gadsdenstate.edu

Panopto

Used to view classroom activities recorded by instructors

Contact the eLearning Office 256.549.8403 or 256.439.6833
elearn@gadsdenstate.edu
OR
View our eLearning Panopto Guides page

Respondus Lock Down Browser

Secure Browser for exams

Contact the eLearning Office 256.549.8403 or 256.439.6833
elearn@gadsdenstate.edu

Self Service Banner

Student Information System

Contact the Help Desk
256.549.8341 or email Help Desk

Gadsden State Student Email

Student Email

Contact the Help Desk
256.549.8341 or email Help Desk

MyMath Lab

Software package used in certain mathematics courses

Phone: 1.800.677.6337 Hours 8 am - 5 pm Central Standard Time, Monday-Friday (must contact for passwords)
Online Help Desk:
http://www.mymathlab.com/student-support

SMARTHINKING

Online Tutoring 

Dr. Cheryl Chephus-Vickers,
Ccephus-vickers@gadsdenstate.edu 

SAM

Software utilized in CIS 146

Contact Cengage Publishing http://learn.cengage.com/forms/samstudents

 

 

To contact the eLearning Office, please click here.