Program Review – Office Administration

Office Administration

Committee members will examine a program in depth and make recommendations for program improvement in a Report to the President. The elements of this Report are as follows: 

Status of the Discipline: A brief overview of the national status of the discipline including identification of emerging issues and trends 

The role of the office professional has evolved as the dependence on technology grows in offices.  According to  www.bls.gov/oco/ office automation and organizational restructuring have led secretaries and administrative assistants to increasingly assume responsibilities once reserved for managerial and professional staff.  Employment is projected to increase 11 percent, which is about as fast as the average for all occupations, between 2008 and 2018.  Projected employment varies by occupational specialty.  Above average employment growth in the healthcare and social assistance industry should lead to much faster than the average growth for medical secretaries.  Opportunities should be best for applicants with extensive knowledge of computer software applications. 

Brief overview of the program 

The Office Administration Program is a 68-71 credit hour program culminating in an Associate in Applied Science degree.  Students have a choice of one of four options within the OAD degree.  They can choose from:  Legal, Medical, General, or Transcription and Coding.  The OAD program is offered at the Wallace Drive and Ayers campuses.  The Office Administration program is accredited by the Association of Collegiate Business Schools and Programs (ACBSP). 

Mission Statement 

The instructional area of Business at Gadsden State Community College is an integral part of the comprehensive instructional program of the College. The Business Division includes the instructional programs in business, economics, criminal justice, marketing management, office administration, and paralegal studies. The course offerings in these areas provide students a variety of opportunities to satisfy their educational, career, and personal enrichment needs. Satisfactory completion of academic courses prepares students to transfer to senior institutions where they can further their educational goals. Technical courses and programs of study prepare students for entry into the workplace. Courses are also available to individuals who desire personal and professional enrichment. 

The mission of the Office Administration program is to equip students with the office skills necessary to become productive and responsible leaders in today’s workplace

Goals and Objectives of the program   

  1. Provide students instruction to develop skills that are needed in various clerical occupations.
  2. At least 50% of the students enrolled in the Office Administration Program will complete degree requirements.
  3. At least 75% of the students who complete the Office Administration Program will obtain employment in the field or in a related field.
  4. At least 75% of the employers will express satisfaction with program graduates.

Student Learning Outcomes statements 

Student Learning Outcome 1
Students will demonstrate the ability to key 45 words per minute at 80 percent accuracy.
Student Learning Outcome 2
Students will apply the Association of Records Managers and Administrators (ARMA) rules to file documents.
Student Learning Outcome 3
Students will transcribe a business/medical document with 80 percent accuracy. 

Matrix indicating which courses address each of the outcomes

Overview of degree requirements

Area I – Written Composition: 6

Area II – Humanities and Fine Arts: 6

Speech 3 hours (Click to view courses)
Humanities OR Fine Arts 3 hours (Click to view courses) 

Area III – Natural Sciences and Mathematics: 10

Area IV – History, Social and Behavioral Sciences: 3

Area V – Administrative Assistant – General: 43

Area V – Administrative Assistant – Legal: 46

Area V – Administrative Assistant – Medical: 45

Area V – Transcription and Coding: 43

Curriculum

Dept Crsno Crs Title Hrs Credit Hrs Contact
OAD 101 BEGIN KEYBOARDING 3 3
OAD 102 KEYBOARD SKILLBLDG 3 3
OAD 103 INTERM KEYBOARDING 3 3
OAD 104 ADVANCED KEYBOARDING 3 3
OAD 125 WORD PROCESSING 3 3
OAD 126 ADV WORD PROCESSING 3 3
OAD 130 ELECTRONIC CALCULAT 3 3
OAD 134 CAREER/PROFESS DEV 3 3
OAD 138 RECORDS & INFO MGMT 3 3
OAD 200 MACH TRANSCRIPTION 3 3
OAD 201 LEGAL TERMINOLOGY 3 3
OAD 202 LEGAL TRANSCRIPTION 3 3
OAD 203 LEGAL OFFICE PROCEDU 3 3
OAD 212 MEDICAL TRANSCRIPT 3 3
OAD 213 ADV MEDICAL TRANSCR 3 3
OAD 214 MEDICAL OFFICE PROCE 3 3
OAD 215 HLTH INFO MANAGEMENT 3 3
OAD 218 OFFICE PROCEDURES 3 3
OAD 230 ELECTRONIC PUBLISHIN 3 3
OAD 231 OFFICE APPLICATIONS 2 2
OAD 232 THE ELECTRONIC OFF 3 3
OAD 241 OFFICE CO-OP 3 15
OAD 241A OFFICE CO-OP 3 15
OAD 241B OFFICE CO-OP 3 15
OAD 242 OFFICE INTERNSHIP 3 15
OAD 1101 ORI/COMPUTERS/SAFETY 0 25
OAD 1102 OFFICE MGMT SKILLS 0 25
OAD 1103 OFFICE MGMT SKILLS 0 25
OAD 1104 KEYBRD OPER/WRD PROC 0 25
OAD 1105 KEYBRD OPER/WRD PROC 0 25
OAD 1106 KEYBRD OPER/WRD PROC 0 25
OAD 1107 WINDOWS 0 25
OAD 1108 MANAGING/MAINT COMPT 0 25
OAD 1109 MANAGING/MAINT COMPT 0 25
OAD 1110 INTERNET OPERATIONS 0 25
OAD 1111 ACCOUNTING OPERATION 0 25
OAD 1112 ACCOUNTING OPERATION 0 25
OAD 1113 ACCOUNTING OPERATION 0 25
OAD 1114 ACCOUNTING OPERATION 0 25
OAD 1115 ACCOUNTING OPERATION 0 25
OAD 1116 SPREADSHEET OPERAT 0 25
OAD 1117 SPREADSHEET OPERAT 0 25
OAD 1118 SPREADSHEET OPERAT 0 25
OAD 1119 SPREADSHEET OPERAT 0 25
OAD 1120 DATABASE OPERATIONS 0 25
OAD 1121 DATABASE OPERATIONS 0 25
OAD 1122 DATABASE OPERATIONS 0 25
OAD 1123 GRAPHICS OPERATIONS 0 25
OAD 1124 GRAPHICS OPERATIONS 0 25
OAD 1125 DATA ENTRY OPERATION 0 25
OAD 1126 DATA ENTRY OPERATION 0 25
OAD 1127 MED OFFICE ASSISTANT 0 25
OAD 1128 MED OFFICE ASSISTANT 0 25
OAD 1129 MED OFFICE ASSISTANT 0 25
OAD 1130 MED OFFICE ASSISTANT 0 25
OAD 1131 MED OFFICE ASSISTANT 0 25
OAD 1132 LEGAL OFFICE ASSIST 0 25
OAD 1133 LEGAL OFFICE ASSIST 0 25
OAD 1134 LEGAL OFFICE ASSIST 0 25
OAD 1135 LEGAL OFFICE ASSIST 0 25
OAD 1136 LEGAL OFFICE ASSIST 0 25
OAD 1137 MS CERTIFICATION 0 25
OAD 1138 MS CERTIFICATION 0 25
OAD 1139 MS CERTIFICATION 0 25
OAD 1140 FUND/GETTING A JOB 0 25
OAD 1151 ORI/COMPUTERS/SAFETY 0 35
OAD 1152 OFFICE MGMT SKILLS 0 35
OAD 1153 KEYBRD OPER/WRD PROC 0 35
OAD 1154 KEYBRD OPER/WRD PROC 0 35
OAD 1155 WINDOWS 0 35
OAD 1156 MANAGING/MAINT COMPT 0 35
OAD 1157 INTERNET OPERATIONS 0 35
OAD 1158 ACCOUNTING OPERATION 0 35
OAD 1159 ACCOUNTING OPERATION 0 35
OAD 1160 ACCOUNTING OPERATION 0 35
OAD 1161 ACCOUNTING OPERATION 0 35
OAD 1162 SPREADSHEET OPERAT 0 35
OAD 1163 SPREADSHEET OPERAT 0 35
OAD 1164 SPREADSHEET OPERAT 0 35
OAD 1165 DATABASE OPERATIONS 0 35
OAD 1166 DATABASE OPERATIONS 0 35
OAD 1167 GRAPHICS OPERATIONS 0 35
OAD 1168 DATA ENTRY OPERATION 0 35
OAD 1169 MED OFFICE ASSISTANT 0 35
OAD 1170 MED OFFICE ASSISTANT 0 35
OAD 1171 MED OFFICE ASSISTANT 0 35
OAD 1172 MED OFFICE ASSISTANT 0 35
OAD 1173 LEGAL OFFICE ASSIST 0 35
OAD 1174 LEGAL OFFICE ASSIST 0 35
OAD 1175 LEGAL OFFICE ASSIST 0 35
OAD 1176 LEGAL OFFICE ASSIST 0 35
OAD 1177 MS CERTIFICATION 0 35
OAD 1178 MS CERTIFICATION 0 35
OAD 1179 FUND/GETTING A JOB 0 20
OAD 1180 ACCOUNTING OPERATION 0 70
OAD 1181 MOUS CERTIFICATION 0 55
OAD 1190 DBASE OPER/MOUS CERT 0 50
OAD 1191 ORI COMPUTERS,SAFETY 0 50
OAD 1192 DATABASE OPERATIONS 0 50
OAD 1194 ADMIN ASSISTANT 0 486
OAD 1195 BAS COMP OPER RECEPT 0 108
OAD 1196 COMPUTER OPERATOR 0 486
OAD 1197 MEDICAL OFFICE ASST 0 504
OAD 1198 LEGAL OFFICE ASSIST 0 504
OAD 1199 ACCOUNTING TECHNICAN 0 504
OAD 1200 GEN OFFICE ASSISTANT 0 252
OAD 1501 ORI TO COMPUT/SAFETY 0 15
OAD 1502 OFFICE MGMT SKILLS 0 15
OAD 1503 OFFICE MGMT SKILLS 0 15
OAD 1504 OFFICE MGMT SKILLS 0 15
OAD 1505 OFFICE MGMT SKILLS 0 15
OAD 1506 KEYBRD OPER/WRD PROC 0 15
OAD 1507 KEYBRD OPER/WRD PROC 0 15
OAD 1508 KEYBRD OPER/WRD PROC 0 15
OAD 1509 KEYBRD OPER/WRD PROC 0 15
OAD 1510 KEYBRD OPER/WRD PROC 0 15
OAD 1511 WINDOWS 0 15
OAD 1512 PRESENTATION SFTWARE 0 15
OAD 1513 PRESENTATION SFTWARE 0 15
OAD 1514 PRESENTATION SFTWARE 0 15
OAD 1515 PRESENTATION SFTWARE 0 15
OAD 1516 INTERNET OPERATIONS 0 15
OAD 1517 ACCOUNTING OPERATION 0 15
OAD 1518 ACCOUNTING OPERATION 0 15
OAD 1519 ACCOUNTING OPERATION 0 15
OAD 1520 ACCOUNTING OPERATION 0 15
OAD 1521 ACCOUNTING OPERATION 0 15
OAD 1522 ACCOUNTING OPERATION 0 15
OAD 1523 ACCOUNTING OPERATION 0 15
OAD 1524 ACCOUNTING OPERATION 0 15
OAD 1525 SPREADSHEET OPER 0 15
OAD 1526 SPREADSHEET OPER 0 15
OAD 1527 SPREADSHEET OPER 0 15
OAD 1528 SPREADSHEET OPER 0 15
OAD 1529 SPREADSHEET OPER 0 15
OAD 1530 SPREADSHEET OPER 0 15
OAD 1531 SPREADSHEET OPER 0 15
OAD 1532 DATABASE OPERATIONS 0 15
OAD 1533 DATABASE OPERATIONS 0 15
OAD 1534 DATABASE OPERATIONS 0 15
OAD 1535 DATABASE OPERATIONS 0 15
OAD 1536 DATABASE OPERATIONS 0 15
OAD 1537 GRAPHICS OPERATIONS 0 15
OAD 1538 GRAPHICS OPERATIONS 0 15
OAD 1539 GRAPHICS OPERATIONS 0 15
OAD 1540 GRAPHICS OPERATIONS 0 15
OAD 1541 DATA ENTRY OPERATION 0 15
OAD 1542 DATA ENTRY OPERATION 0 15
OAD 1543 DATA ENTRY OPERATION 0 15
OAD 1544 DATA ENTRY OPERATION 0 15
OAD 1545 MEDICAL OFFICE ASST 0 15
OAD 1546 MEDICAL OFFICE ASST 0 15
OAD 1547 MEDICAL OFFICE ASST 0 15
OAD 1548 MEDICAL OFFICE ASST 0 15
OAD 1549 MEDICAL OFFICE ASST 0 15
OAD 1550 MEDICAL OFFICE ASST 0 15
OAD 1551 MEDICAL OFFICE ASST 0 15
OAD 1552 MEDICAL OFFICE ASST 0 15
OAD 1553 LEGAL OFFICE ASSIST 0 15
OAD 1554 LEGAL OFFICE ASSIST 0 15
OAD 1555 LEGAL OFFICE ASSIST 0 15
OAD 1556 LEGAL OFFICE ASSIST 0 15
OAD 1557 LEGAL OFFICE ASSIST 0 15
OAD 1558 LEGAL OFFICE ASSIST 0 15
OAD 1559 LEGAL OFFICE ASSIST 0 15
OAD 1560 LEGAL OFFICE ASSIST 0 15
OAD 1561 MICROSOFT CERTIFICAT 0 15
OAD 1562 MICROSOFT CERTIFICAT 0 15
OAD 1563 MICROSOFT CERTIFICAT 0 15
OAD 1564 MICROSOFT CERTIFICAT 0 15
OAD 1565 MICROSOFT CERTIFICAT 0 15
OAD 1566 FUND-GETTING A JOB 0 15
OAD 1567 FUND-GETTING A JOB 0 15
OAD 3010 MID COL BAS KEYBOARD 3 3
OAD 3011 MID COL BAS COMPT OP 3 3

Briefly describe the means of assessment of student learning outcomes

Student Learning Outcome 1

Students will demonstrate the ability to key 45 words per minute at 80 percent accuracy.

 Assessment Method  1   

90% of students completing the OAD program will meet or exceed the established benchmark based on the Office Proficiency Assessment and Certification (OPAC) test.

 Assessment Results

Forty-one students completed the timed writing portion of the OPAC test. 39% (16/41) of students met the benchmark.  Analysis of results show that accuracy is the primary area of weakness.  

 Assessment Method  2                     

80% of students will key five-minute straight copy text at a speed of 40+ words per minute with an accuracy of 88% (one error per minute).

 Assessment Results

70% (73/104) of students keyed five-minute straight copy text at a speed of 40+ words per minute with an accuracy of 88% (one error per minute).  

 Student Learning Outcome 2

Students will apply the Association of Records Managers and Administrators (ARMA) rules to file documents.

 Assessment Method 1    

Students will demonstrate the ability to file documents alphabetically and numerically with 80% accuracy. Students will be assessed using the OPAC test.

 Assessment Results

95% (40/42) of students successfully applied the ARMA rules to file numerically with 80% accuracy. However, only 33 of 42 (79%) students successfully applied the ARMA rules to file alphabetically with 80% accuracy. 

 Assessment Method  2    

Students will demonstrate the ability to file documents alphabetically and numerically with 80% accuracy. Students will be assessed by exam.

 Assessment Results

93% (50/54) of students successfully applied the ARMA rules to file numerically and alphabetically. 

 Student Learning Outcome 3

Students will transcribe a business/medical document with 80 percent accuracy. 

 Assessment Method  1                     

90 percent of students will meet the stated benchmark as determined by the OPAC test.

 Assessment Results

100% (41/41) of students transcribed a business/medical document with 80% accuracy.  

 Assessment Method  2                     

Students in transcription classes will transcribe a business/medical document with 80 percent accuracy.

 Assessment Results

80% (86/107) of students in transcription classes transcribed documents with 80% or greater accuracy. Weaknesses: Speed and Proofreading 

Describe improvements based on these assessments (2 to 5 years) 

To improve students’ keyboarding, faculty incorporated skill-building exercises.  They also realigned the curriculum to reduce emphasis on document production and increase emphasis on speed sprints and timed writings in class to increase success.

To improve student success with applying ARMA rules the faculty provided more practical assignments related to alphabetical filing.

The student learning outcome for transcribing was met but faculty determined students need to increase their speed and proofreading skills.  Instructors added speed drills to courses and increased proofreading assignments.

Provide an analysis of grade patterns and withdrawals for courses and include a plan to improve these elements 

  A B C D F I W
FALL 2009 187 79 31 4 27 16 39
SPRING 2010 244 85 36 4 25 8 66
SUMMER 2010 199 86 26 11 6 2 38
Percentage of Total 52% 21% 8% 2% 5% 2% 12%

For the 2009-2010 academic year  12% of the 1219 students enrolled in OAD classes withdrew from the courses.  Students withdrew for a variety of reasons including:  personal issues, health issues and changes in employment status.  Faculty members will strive to work closer with students to decrease the number of withdrawals.

Student Retention 

In Fall 2006, there were 157 student enrolled as Office Administration majors.  Of the 157 students, 76 completed a degree in Office Administration.  That is a completion rate of 48.4%.  This rate of completion is understated because many students are not seeking a degree.  Some of those students already had degrees and were taking classes for professional development.

Academic Unit Statistics  

Enrollment Data 

Enrollment in the Office Administration program has increased dramatically over the past three years.  The number of OAD majors increased 43% from Fall 2006 to Fall 2009.  The number of majors by semester is shown below.

The number of OAD credit hours produced increased 40% from the academic year 2006-2007 to 2009-2010.

Term Campus Number of Sections Credit Hours Produced
Fall 2009 Gadsden 17 623
Ayers 15 516
Cherokee    
Spring 20010 Gadsden 13 708
Ayers 15 696
Summer 2010 Gadsden 17 519
Ayers 9 585

Student Services Available 

Students have access to several computer labs at all Gadsden State locations.  The OAD faculty members provide academic advising. 

Graduation and Completion Rate including licensure, certification, job placement and student, employer, and alumni survey responses. 

The number of OAD graduates increased 45% from the academic year 2006-2007 to 2009-2010.

According to the 2009-2010 Graduate Survey, 46% of the 50 responding students, were employed after graduating.  The placement rate is much lower than our goal.  Due to the downturn in the economy over the last three years, the job market has not been good in Gadsden State’s service area.

Faculty Credentials 

(1) Copeland, Glenda – EDS Business Education, University of West Georgia;  18 gsh Business Education;  3 gsh Computer Science;  MS Education, Jacksonville State University;  15 gsh Business Education;  3 gsh Computer Science;  University of Alabama, 3 gsh Computer Science

(2) Scott, Fay – MS Education, University of West Georgia; 28 gsh Business Education;  MBA, Auburn University;  BS Accounting
(3) Sims, Larrhea Baker – M Education-Business Education, Bowling Green State University;  BS Office Administration, Alabama State University
(4) Waits, Philip W. – MBA, Jacksonville State University;  18 gsh Accounting;  BS Accounting, Jacksonville State University

Professional development activities and participant documentation designed to improve teaching 

OAD faculty participated in the following professional development activities:

 Glenda Copeland

  1. Employee Violence Threat Procedure‖ (a LDI team project)

By Byers, Heishman, Thomas, Thornton and Camp, GSCC employees

All Employees / Wallace Hall; August 17, 2009 (.5 hour)

  1. If I Can Do This—You Can Do This‖ (a QEP Tech presentation)

Dr. Chip Tucker, Gadsden State Instructor

All Employees / Wallace Hall; August 17, 2009 (.5 hour)

  1. Microsoft Outlook Update‖

       Glenda Copeland, Gadsden State Instructor

       All Employees / Browder Hall; August 17, 2009 (1.5 hours)

  1. Tegrity Hands-On Workshop‖; Sara B. Poovey, Gadsden State

       Instructors / Inzer Lab; August 17, 2009 (1.5 hours)

  1. Microsoft Training‖ Word—Outlook—Excel

      Donna Gilliland, MOSTraining

      All Employees / Browder Auditorium; November 23, 2009 (6 hours)

  1. Social Networking: Twitter, Facebook, My Space‖

      Nathan McCurley, CIS Director, Etowah County

      All Employees / Allen Hall 211; November 23, 2009, 8:30 – 10:00 am (1.5 hours)

  1. Blackboard v.9 Training‖; Sara B. Poovey, Gadsden State

       Instructors / Allen 200A; November 23, 2009, 10:30 – 12:00 (1.5 hours)

  1. Filing 101 – Outlook Filing‖ (paper and electronic); Glenda Copeland, GSCC Instructor

       All Employees / Browder Hall, January 4, 2010, 2:30 – 3:30 pm (1 hour)

  1. What Do I Do‖ (emergency scenarios)

       Sam Ledbetter, Gadsden State

       All Employees / Browder Hall, January 4, 2010, 1:00 – 2:15 pm (1.25 hours)

10.  The Anatomy of Leadership, September 28, 2009

Michael Burt from Maximum Success

Gadsden State, Bevill Center

11.  Coosa Valley Coders Meeting Quarterly October 2009-May 2010

12.  PHIT Office 2010 Webinar October 8, 2009

13.  8th Annual Diversity Conference, October 15, 2009

Jefferson State Community College—Shelby Campus, Birmingham, AL

14.  2010 Coding and Medicare Update December 16, 2009

Northeast Alabama Physicians, Inc, Sheila Sylvan, CCS-P and CPC-I

15.  Preventing Sexual Harassment, Gadsden State, March 11, 2010

16.  Explore Tech Day 2010, March 30, 2010

17.  Online Learning to the Next Degree May 3, 2010

Cengage Learning

18.  Wimba Presentation, June 16, 2010

Mr. Relue

All Employees/ Browder Hall

19.  Discussing Coding Surgical Procedures July 18, 2010

Online Workshop, Cengage Learning

 Fay Scott

1.   “Course 360 Presentation“; Cengage Learning, Gadsden State Business Division,

      May  3, 2010

 Larrhea Sims

1.   Employee Violence Threat Procedure (a LDI team project)

      By Byers, Heishman, Thomas, Thornton and Camp, GSCC employees
        All Employees / Wallace Hall; August 17, 2009 (.5 hour)

2.   Microsoft Outlook Update

     Glenda Copeland, Gadsden State Instructor

     All Employees / Browder Hall; August 17,2009 (1.5 hours)

3.  Microsoft Training Word-Outlook-Excel
     Donna Gilliland, MOSTraining

      All Employees / Browder Auditorium; November 23, 2009 (6 hours)

4.  Heart of a Champion

     Jeremiah Castille – Beck Field House – Wallace Drive Campus
     February 23,2010 – 10:00 a.m.

5.  Motivation Changing Behaviors

     Paul Clayton, East Broad Auditorium
     July 20,2010, 8:00 a.m. – 3:00 p.m.

Community Service projects 

Fay Birchfield has regularly volunteered with United Way including serving as a “Loaned Account Executive”.  She has participated in high school college fairs.

Glenda Copeland is advisor for the student organization Phi Beta Lambda at the Ayers campus.  She and the Phi Beta Lambda members are very active in the community and complete many civic activities.  Following is a list of the activities for the past three years.

 2007-2008

  1. Bowl for Kids Sake (Big Brothers Big Sisters), collected over $200
  2. Presented “How to Build Electronic Forms” at Fall 2007 ACA Conference to individual from all of the State of Alabama
  3. Served as a reviewer of the publication 2008 Coding Workbook for the Physician’s Office
  4. Served on Phi Beta Lambda State Administrative Board
  5. Donated to the Calhoun/Cleburne Attention Center 10 three-foot Christmas Stockings stuffed with personal items as well as candy and games
  6. American Cancer Society Relay for Life

       Collected over $100 donations to place luminaries around the walk-way at Oxford Lake

  1. Training Brochure for Office Assistant Day

       Brochure provided to all Office Assistants at Gadsden State Community College Ayers campus

  1. Habitat for Humanity

       Provided assistance with data entry, directory assistance, and mailings

  1. Career Awareness Posters

       Post on Gadsden State Ayers campus career posters created by Rho Beta Pi reflecting what employers want employees to know

10.  Trained and certified 26 students/faculty as Volunteers for the American Red Cross and scheduled them to work at the Anniston-Lenlock Community Center entering data, issuing supplies, etc. to hurricane victims

11.  Prepared a Doctoral Dissertation Defense Presentation for a local resident

 2008-2009

  1. First Day Survival Kit prepared by PBL and given to new students the first two weeks of classes
  2. Served as a Hurricane Volunteer working on the Gadsden State Wallace Drive campus to serve victims of Hurricane Katrina
  3. Administered for a doctoral student the survey, Student Opinions toward the Impact of Web-Enhanced Instruction on the Educational Experience and returned material to candidate
  4. Donated to the Calhoun/Cleburne Attention Center 11 three-foot Christmas Stockings stuffed with personal items as well as candy and games
  5. Donated a day at Camp Cottaquilla for Girl’s Scouts painting the cabins

 2009-2010

  1. PBL Fall Festival at Ayers Campus of Gadsden State Community College open to the public
  2. Introduced 7 local high school students to Gadsden State and the Office Administration program through Explore Tech Day
  3. Donated to the Calhoun/Cleburne Attention Center 12 three-foot Christmas Stockings stuffed with personal items as well as candy and games

State each previous recommendation and discuss steps taken to implement recommendation (Assume only normal operating costs; No new state appropriations) 

1.  Update computer labs as part of a “greening” schedule.

2.  Update computer software as needed to stay current with changes in the workplace.

3.  Hire an additional instructor for the Ayers Campus.

Recommendations requiring no new resources  

The faculty and staff of the OAD program should continue to participate in professional and education activities offered by the college.

Recommendations requiring actions and resources  

The OAD program will continue to update computer labs on a “greening” schedule.  Software will be updated as often as necessary to stay current with changes in the workplace. 

Describe where the program would like to be in five years. 

The Office Administration program has experienced a lot of growth in the last four years and would like to continue to grow. The program would like to add a faculty member at the Ayers campus.  The program will begin to offer OAD courses at the Cherokee Center in Fall 2010.  The program plans to continue to offer quality instruction which equips students with the office skills necessary to become productive and responsible leaders in today’s workplace.